Frequently Asked Questions

Where are your products made?
All our products are designed and produced in the United States, most of them in Nashville, Tennessee. 

When should I expect to receive my order?
We ship via FedEx Ground; typically, shipping within the continental US takes anywhere between 5 and 7 business days.

Do you ship outside the US?
At this time we only ship within the United States.

My KnobStopper has seen a lot of use, and my cork is damaged. How can I repair it?
All our KnobStoppers have a lifetime guarantee. Simply ship the damaged stopper to us and we will take care of the rest!

Is the ink on my Kitchen Papers “food safe”?
It is! We use soy-based inks so that your delicious eats and treats can be placed directly on the papers.

Are Kitchen Papers eco-friendly?
Yes! Our paper products are sustainably-sourced and have recycled content.

I really like your design aesthetic! I have a special project and am looking for something very specific. Do you ever create custom pieces?
Absolutely. Our lighting and décor design teams love creating custom pieces for clients. Give us a call and let us know what you need!

Do you have a physical storefront?
We do! We’re located at 2728 Eugenia Ave. Suite 106  Nashville,TN 37211. (Click here for a map)

I have a shop of my own; can I carry your products in my store?
For wholesale inquiries, please contact our offices at 615.736.2892, or email sales@hesterandcook.com.